Refund policy
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return for store credit.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please contact us at info@sacredgroundgoods.com. Returns are only accepted if a mistake was made on our end, we will gladly send you a return shipping label (example: wrong size, wrong color, etc.) If it is due to customer error or issue, exchanges or store credit may be given depending on the situation and available stock. If accepted we will send instructions on how and where to send back the package and the customer will be responsible for the return shipping costs.
You can always contact us for any return questions that you may have at info@sacredgroundgoods.com.
Damages
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right as soon as possible.
Exceptions / Non-returnable items
Unfortunately, we cannot accept returns/exchanges on sale items, gift cards and preorder items.
Returns
We will notify you once we’ve received and inspected your return, and let you know if it was approved or not. If approved, you’ll be eligible for store credit.